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Tech Talk is Intrada's technical knowledge center, designed to keep our clients and partners well-informed about the latest in the world of technology. Here you will find a rich collection of articles addressing various tech topics, from in-depth how-tos and cyber awareness pieces to updates on the latest trends and technologies. Additionally, our eNewsletters provide regular insights into what's happening at Intrada, spotlighting new developments and initiatives. Explore Tech Talk to stay ahead with valuable information and expert advice tailored to help you navigate the ever-evolving IT landscape.

Tech Talk Articles

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A disgruntled woman sifting through papers and checking through her laptop
Many small business owners carry a quiet assumption about cybersecurity. They believe their company is too small to matter, that criminals go after banks and large corporations, and that no one would waste time on a modest operation with a handful of employees. It is an understandable way to think, and it feels reasonable when budgets are tight and the day is already full. That belief, unfortunately, is one of the most costly mistakes a small business can make. Attackers are not overlooking small and midsize businesses. In many cases they prefer them, and the reasons are practical rather than ...
  • Sep 18, 2026
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  • Allison Reichenbach
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  • Security
A manager approving work from two workers.
Most business owners picture cybersecurity as a technical problem. They imagine firewalls, antivirus software, and complicated settings managed by someone in an IT role. All of that matters, but the reality is that many of the most damaging security incidents at small and midsize businesses begin with a person clicking a link, approving a payment, or typing a password into the wrong place. Attackers know this. They spend far more time trying to fool people than trying to break through technology. That fact can sound discouraging, but there is a hopeful side to it. The same employees who can be...
  • Sep 18, 2026
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  • Allison Reichenbach
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  • Security
  • cybersecurity
When a hacker gains access to someone's email account, their first move isn't always to send a suspicious blast. Often, they read. They review past conversations, study the tone of previous messages, identify ongoing projects, and look for anything they can use to craft a follow-up that fits naturally into an existing thread. Then they send an email that looks like a continuation of a real conversation. Same name. Same email address. Same casual writing style. Maybe even a reference to a project you've both been working on. This technique — sometimes called Business Email Compromise (BEC) — is...
  • Sep 10, 2026
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  • David Steele
Not all AI platforms handle data the same way. Some consumer-focused AI tools may use user interactions to improve future AI models, while enterprise-focused platforms typically provide stronger controls around how business information is stored, processed, and protected. Understanding the difference is critical for organizations that handle sensitive information, customer data, financial records, intellectual property, or confidential business communications. This article explains why data privacy matters in the age of AI and how businesses can adopt AI responsibly without putting valuable in...
  • Sep 10, 2026
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  • Allison Reichenbach
Rising hardware costs don't arrive with a warning notice. They show up in renewal quotes, surprise procurement requests, and budget conversations nobody planned for. Heading into 2027, the signals from major manufacturers are clear enough that waiting is no longer a neutral decision — it's an expensive one. Here, we break down what Dell, HP, Lenovo, and Acer are saying about pricing trajectories, what industry experts recommend for cost-conscious businesses, and why the final months of this fiscal year may be the most strategic window you have to act. Dell: Revenue Growth Points to Rising Dema...
  • Sep 10, 2026
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  • David Steele
Woman at a restaurant looking suspiciously at her laptop
Credential stealing is the act of tricking someone into revealing their login information—usernames, passwords, or both. Once an attacker has those credentials, they can access email accounts, financial systems, internal business tools, and more. The target isn't always an executive or IT administrator. Anyone with a login is a potential entry point. The most common method is phishing —an email that looks like it comes from a trusted source (your bank, Microsoft, a coworker) but is actually designed to redirect you to a fake site. Other common tactics include: Fake login pages that mirror real...
  • Aug 17, 2026
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  • David Steele
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  • cybersecurity
A laptop showing spreadsheets in a meeting
At its core, compliance is about demonstrating that reasonable safeguards are in place to protect information and manage risk. While requirements vary by industry, most frameworks focus on similar objectives: Protecting sensitive data Controlling access to information Maintaining records appropriately Monitoring for security events Responding to incidents effectively The specific rules may differ, but the underlying principles remain surprisingly consistent. One of the biggest misconceptions is that compliance is only relevant to large organizations. In reality, small and mid-sized businesses ...
  • Aug 17, 2026
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  • Allison Reichenbach
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  • microsoft 365
Black and white photo of Grace Hopper
Who is Grace Hopper? Ever hear of her? Well, you should have. This U.S. Navy Rear Admiral and trailblazing computer scientist built the first compiler, helped create COBOL, and quietly shaped the way we use technology today—even if her name never made it past the IT world. Her work made software development accessible to a broader audience and laid the groundwork for modern computing. Before Silicon Valley, before personal computers, before the internet—there was Grace Hopper. Few figures in the history of technology have left a more lasting impression, yet her name remains unfamiliar to many ...
  • Jul 09, 2026
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  • Intrada Technologies
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  • Information Technology
Woman working on her laptop
Microsoft 365 Business Premium is one of the most widely used platforms among small and mid‑sized businesses. It provides email, collaboration tools, desktop applications, and security features, all bundled into a single subscription. But despite how common it is, many businesses only use a small portion of what they’re already paying for. In many environments, Business Premium is treated primarily as: Email (Exchange Online) File storage (OneDrive/SharePoint) Office apps (Word, Excel, Outlook) While those tools are essential, they represent only part of the platform. Business Premium also inc...
  • Jul 09, 2026
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  • Allison Reichenbach
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  • microsoft 365
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