Managed Services

Services covered can range from Help Desk, network, application, infrastructure, and security management to support on-demand and continuous monitoring and troubleshooting. By adopting managed services, companies can focus on their core business strategies while enjoying the benefits of advanced IT capabilities, often at a lower cost than managing these systems in-house.

How We Do Managed Services

Since 2012, Intrada has been at the forefront of offering Managed Services with a vision to transition from a traditional, reactive model to a PRO-Active approach to network management. Our philosophy centers around not just responding to issues as they occur, but anticipating potential challenges and addressing them before they can impact your business. This PRO-Active stance promises that your networks are not only resilient but are optimized for efficiency, security, and growth. Through this approach, we aim to empower our clients with the confidence that their Information Technology (IT) infrastructure is in capable hands, allowing them to devote more resources and attention to their core business functions.

Cutting-Edge Features of Our Managed Services Software

At Intrada, our managed services software platform is considered a top industry solution, providing automation, software and operating system patching, comprehensive remote management, and PRO-Active monitoring. Automation is at the heart of our strategy, allowing us to efficiently execute routine tasks, such as software updates, backups, and backup checking without manual intervention. This not only saves time but also improves system reliability and security. Remote management capabilities allow Intrada Staff to administer Information Technology (IT) systems, solve problems, and make updates from afar. PRO-Active monitoring is another critical feature, enabling us to keep a vigilant eye on your network’s performance, connectivity and security around the clock. By identifying and addressing issues before they escalate, we strive for great system performance and prevent potential disruptions to your business activities. Through these advanced features, our managed services software guarantees that your Information Technology (IT) infrastructure is secure and aligned with your business goals.

Key Features and Selling Points of Our Managed Services

By leveraging these features, businesses can increase their operational efficiency, tighten security, and allocate internal resources more effectively towards their core activities.

Support a Current Information Technology Department or Create a New One

At Intrada, we understand that every business has unique Information Technology (IT) needs. Whether you're looking to bolster your current Information Technology (IT) department with additional resources and expertise or aiming to establish a new Information Technology (IT) function within your organization, Intrada's Managed Services are designed to flexibly adapt to your specific requirements. Our team can seamlessly integrate with your existing Information Technology (IT) staff, providing them with the support and tools they need to elevate their performance and efficiency. Alternatively, if you're at the stage of creating a new Information Technology (IT) department, we offer the comprehensive infrastructure, knowledge, and manpower to build a Information Technology (IT) foundation from the ground up. Whichever path you choose, our goal is to make your Information Technology (IT) operations streamlined, effective, and perfectly aligned with your broader business objectives.